Money Back Guarantee
At Espere Camino, we take pride in our dedication to ensuring your complete satisfaction with your purchases. If you are unsatisfied with your order, we offer a straightforward returns and exchange policy.
Returns and exchanges are permitted within seven days after purchase, as long as the item is in perfect condition, with all original tags attached and packing intact. Please keep in mind that we cannot accept returns for products that have been worn, damaged, or otherwise rendered unsealable.
We also offer manufacturer warranties for many of our products, detailed on the product page. In case of a manufacturer defect, we will work with our suppliers to determine the best action to repair or replace the item.
To initiate a return, please get in touch with us at help@esperecamino.co.za, providing your name, date of purchase, and the items you wish to return. We will guide you through facilitating the return and processing the refund quickly.
If you want to exchange an item, treat it like a new purchase by returning it and placing a new order online. When we get the original order, we will handle the refund appropriately. When we get the original order, we will handle the refund appropriately.
At Espere Camino, we are committed to providing you with the highest customer service. Please do not hesitate to contact us with further questions or concerns about our returns or exchange process. We are always here to help!